Shipping policy
Mariana Morais Skincare entrusts the delivery of its orders to an external transport service, sending the ordered product(s) on the days and times used by the logistics company, to the delivery address indicated by the customer .
On average, order dispatch time is 2 working days. In times of greater influx of orders, the average shipping time can be up to 5 working days.
Mariana Morais Skincare is not responsible for possible delays due to constraints from the carrier itself.
The costs applied to sending the order are the responsibility of the customer, and for each order this value is automatically calculated during the check-out process, according to the pre-established table:
Mainland Portugal: free shipping
Azores and Madeira Archipelagos: €7.23
Spain: €6.08
Germany, Austria, Belgium, Slovakia, Slovenia, France, Greece, Netherlands, Hungary, Ireland, Italy, Lithuania, Czech Republic: €12.73
Denmark, Estonia, Finland, Latvia, Malta, Norway, Poland, Sweden: €13.51
Mariana Morais Skincare is not responsible for any costs associated with possible customs clearance, which are the responsibility of the customer.
Mariana Morais Skincare will inform the customer of the unavailability of the product(s) ordered, as well as refund the amount paid, within a maximum period of 15 (fifteen) days from becoming aware of the unavailability.
On average, order dispatch time is 2 working days. In times of greater influx of orders, the average shipping time can be up to 5 working days.
Mariana Morais Skincare is not responsible for possible delays due to constraints from the carrier itself.
The costs applied to sending the order are the responsibility of the customer, and for each order this value is automatically calculated during the check-out process, according to the pre-established table:
Mainland Portugal: free shipping
Azores and Madeira Archipelagos: €7.23
Spain: €6.08
Germany, Austria, Belgium, Slovakia, Slovenia, France, Greece, Netherlands, Hungary, Ireland, Italy, Lithuania, Czech Republic: €12.73
Denmark, Estonia, Finland, Latvia, Malta, Norway, Poland, Sweden: €13.51
Mariana Morais Skincare is not responsible for any costs associated with possible customs clearance, which are the responsibility of the customer.
Mariana Morais Skincare will inform the customer of the unavailability of the product(s) ordered, as well as refund the amount paid, within a maximum period of 15 (fifteen) days from becoming aware of the unavailability.